Politique d’expédition

Shipping Policy

Last Updated: June 30, 2026

1. Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

If we are experiencing a high volume of orders, processing may be delayed slightly. In this case, we will notify you as soon as possible.

2. Shipping Times

Estimated delivery times after dispatch:

Please note that delivery times are estimates and may vary depending on your location and postal service delays.

3. Shipping Costs

Shipping costs are calculated at checkout based on your location and order size.

Occasionally, we may offer free shipping promotions, which will be clearly stated on the website.

4. Order Tracking

If tracking is available for your order, you will receive a tracking number via email once your order has been dispatched.

Tracking updates may take up to 48 hours to appear.

5. Delays

We are not responsible for delays caused by:

However, we will always do our best to help resolve any issues.

6. Lost or Missing Packages

If your order has not arrived within the expected delivery time:

Please contact us with your order number
We will investigate with the courier
If the package is confirmed lost, we will work with you to arrange a replacement or refund (where applicable)

7. Incorrect Address

Customers are responsible for ensuring that shipping information is correct at checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

8. Changes to This Policy

We may update this Shipping Policy at any time. Any changes will take effect immediately once posted on this page.

9. Contact Us

If you have any questions about shipping or your order, please contact us via the contact details provided on our website.

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